In depth Mazda fuels productivity with functional interoperability 7 Japanese automaker Mazda illustrates how The company relied on an integrated suite functional interoperability can transform of Oracle applications to manage orders and organizations. The company’s Motor Logistics inventory, warehouses and transportation. Now, division—which handles distribution of Mazda Mazda’s employees can easily follow products cars and parts throughout Europe—had from order to delivery. an issue: its warehouse wasn’t talking to its Most importantly, this strategy has changed transportation unit. how functional employees work. Mazda’s Mazda’s legacy warehouse management export staff can see carrier bookings, invoicing system lacked a transportation management and billing without logging out of software and module, leaving Mazda without visibility into report 75% higher productivity—from taking its product shipments. Unable to ensure on- four days to close the previous month’s books time delivery, Mazda risked leaving customers to less than a day. What’s more, reducing unsatisfied. Competitors could also threaten manual labor has allowed Mazda to redirect market share with non-Mazda-certified parts. resources to customer service.