Interoperability on the radar 03 How to improve interoperability and thrive in uncertainty 17 Embracing agility without breaking the bank 06 1. Leverage the cloud 19 Interoperability: the great unifier 08 2. Utilize composable tech 20 Contents Interoperability is now in reach 10 3. Focus on meaningful collaboration 21 GANT integrates multiple points of sales for enhanced 11 Interoperability: value untangled omnichannel CX 24 Barriers to interoperability 12 Methodology 26 Data sharing remains a challenge in Europe 15 Value untangled 2