About the research We employed a multi-method research approach. Speci昀椀cally, the research program included surveys, interviews and case study research, and economic modelling. Our research, and that of our partners in our ecosystem, employs ethical and responsible research methods. Respondents reveal their identities voluntarily, we anonymize all data from organizations in our data set, and report results in aggregate. We commit to not using the data collected to personally identify the respondents and/or contact the respondents. Organization size $10B - $14.9B 3,863 executives, global $15B - $19.9B 11% $5B - $9.9B 50% of respondents with IT role $20B - $24.9B 4% 22% % Over $25B 3 50% of respondents with non-IT role 4% C-level only Organization % size Below $500M 15 17% Our dataset contains a range of organizations $2B - $4.9B from very high-growth (16% +) to those witnessing 24% declining revenue and margins, and many in between. $500M - $1.9B Average margin growth: -0.14% Average employee growth: 1.38% 16 Industries 25 Countries Financial Services Resources Products Argentina (67) India (100) Saudi Arabia (37) Banking (357) Utilities (295) Retail (100) Australia (100) Indonesia (50) Singapore (50) Insurance (252) Energy (Oil and Gas included) (95) Consumer Goods and Services (356) Brazil (67) Ireland (51) Spain (201) Chemicals (188) Travel (299) Canada (200) Italy (201) Thailand (50) Communications, Media Metals and Mining (182) Industrial Equipment (334) Chile (66) Japan (200) United Arab Emirates (38) & Technology Life Sciences (277) China (200) Malaysia (50) United Kingdom (200) High Tech (193) Health & Public Services Automotive (178) Colombia (25) Mexico (50) United States (1260) Software and Platforms (326) Health (288) France (200) New Zealamd (100) Public Services (143) Germany (200) Nordics (100) Ever–ready for every opportunity 39