A collaborative culture comes from the top: Our research found that more than one fourth (28%) of executives in Europe consider lack of collaboration across business functions as a top challenge caused by low/no interoperability. Leadership can amplify collaboration by drawing up broad use cases for new interoperable applications and challenging employees across functions to solve them as a team—an internal hackathon of sorts. Capital One bank regularly hosts collaborative hackathons to improve customer experiences, where external developers, designers and product leaders collaborate with the wider team.5 Ease of data sharing and integration is a key tenet to improving collaboration and this cannot be limited to within the enterprise. The data sharing initiatives need to encompass the supplier/partner ecosystem as well as regional and industry initiatives to ensure seamless collaboration, which is one of the prerequisites of the Interoperable Europe Act. Value untangled 23

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