A collaborative culture comes from the Continue the top: Our research found that more than conversation one fourth (27%) of executives consider “[Make] sure you have good lack of collaboration across business people that really focus on Technology has and functions as a top challenge caused by low/ collaboration, making sure continues to be an no interoperability. Leadership can amplify business leaders really feel part essential accelerator of collaboration by drawing up broad use of the decision even though human connection— cases for new interoperable applications they don’t own the decision. helping people learn, and challenging employees across functions And that really is an art.” collaborate and turn to solve them as a team—an internal data into meaningful “hackathon” of sorts. Capital One bank insights. Discover the regularly hosts collaborative hackathons The CIO of a global bank next step for how to turn to improve customer experiences, where these interactions into external developers, designers and product experiences that create leaders collaborate with the wider team.20 value for both people and business: From always connected to omni- connected.

Full Report - Page 35 Full Report Page 34 Page 36