We needed a way to break down data silos between functions. With interoperability, we developed a better working relationship between functions and unlocked the potential of the company to see how different functions impact it. We were very siloed: you toss it over the wall to the other function, you don’t even hand it to them. In terms of the hard metrics, I think you’re able to see that your finance understands the product line and their data is shared better. Now that we’ve had that cross-data being shared, we’ve saved money. I think we can point to a lot of different wins where we’ve unlocked value by sharing data, information and knowledge. I think once you’re there, you’re doing well. An automotive manufacturer’s CIO