3.Focus on meaningful collaboration Any transformation that doesn’t include people Normally you assume is bound to fail—interoperable applications that the technology is the are only one part of the equation. Companies issue, not the case here. need to also focus on building meaningful Part of it is education of collaboration. This is enabled by interoperability users—without giving and happens when functions and people work them a PhD in IT. together seamlessly towards a common goal. They can use real-time data, analytics The Chief Strategy Officer of a and AI, together with new ways logistics organization of working, to unlock the value of technology, empower people and achieve better outcomes.