Creating long-lasting value OPERATE MORE STRONGER FINANCIALLY SUSTAINABLY • 5pp of additional revenue growth • 4pp more likely to be • 2.9pp of additional profitability growth or higher ability to cut costs successful at embracing sustainable business practices OPERATIONALLY EFFICIENT HIGHER PACE OF • 12pp better at improving HIGH TRANSFORMATION their supply chain and INTEROPERABILITY • 11pp more likely to adopt operations technology and transform business at much faster rate BETTER AT CX MORE PRODUCTIVE WORKFORCE • 16pp better at reinventing • 12pp more likely to be successful when improving employee customer experience productivity is a priority Notes: • pp implies percentage points difference between the results of companies with high interoperability and low/no interoperability • “Better” indicates the difference in percentage of companies with High Interoperability and Low/No Interoperability achieving a specific metric