References 1 Accenture Research analysis on Workers and CXO survey 2019, 7 Fortune article. "What it takes to be considered a great employer 14 Walmart. Retrieved from: https://www.shrm.org/ CXO survey 2021, Capital IQ and Green, Huang, Wen, and Zhou, during the Great Resignation". Retrieved from: https://fortune. resourcesandtools/hrtopics/technology/pages/walmart-new-app- "Crowdsourced Employer Reviews and Stock Returns" (2018), com/2022/04/26/great-employer-great-resignation-ceo-daily/ future-of-hr-tech.aspx Journal of Financial Economics 8 % of CEOs who strongly agree/agree who believe these traits are 15 Accenture Annual Report 2021. Retrieved from: https://www. 2 A 2021 study by the University of Chicago and the Mexico being considered more important than before Accenture. CXO accenture.com/_acnmedia/PDF-165/Accenture-Fiscal-2021-Annual- Autonomous Institute of Technology. Retrieved from: https:// Pulse Survey. July, 2020. N=100. Report.pdf www.chicagobooth.edu/review/are-we-really-more-productive- working-home 9 Cisco. Retrieved from: https://newsroom.cisco.com/c/r/newsroom/ en/us/a/y2021/m02/it-s-time-to-get-sel昀椀sh-and-put-your-people- 3 Duke Fuqua School of Business article. "Leadership isn't about 昀椀rst.html you - It's about everybody else, CEO says." Retreived from: https://www.fuqua.duke.edu/duke-fuqua-insights/distinguished- 10 Fortune article. "What it takes to be considered a great employer speakers-series-beth-ford-leadership-isn%E2%80%99t-about- during the Great Resignation". Retrieved from: https://fortune. you-it%E2%80%99s-about com/2022/04/26/great-employer-great-resignation-ceo-daily/ 4 Accenture data science analysis of earnings call transcripts of 11 Atlassian. Retrieved from: https://www.forbes.com/sites/ ~8,700 global companies for the period of January 2020 to April petercohan/2021/05/05/culture-of-innovation-drives-atlassians-38- 2022. growth/?sh=5c4624d56de5 5 Accenture CxO Pulse, June/July 2021, n=3200. 12 Emergence, The Rise of Deskless Workers, 2018. Retrieved from: desklessworkforce2018.com 6 MIT Sloan article. “Are your team members lonely?” Retrieved from: https://sloanreview.mit.edu/article/are-your-team- 13 American Express. Retrieved from: https://about.americanexpress. members-lonely/ com/all-news/news-details/2021/American-Express-Introducing- Amex-Flex--Our-New-Way-Of-Working/default.aspx From always connected to omni-connected: Creating value for people and business through omni-connected experiences 27

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