Omni-connected experiences level the 4 key actions to create value through playing 昀椀eld so everyone can have an equitable experience and participate omni-connected experiences fully—regardless of location. Through these experiences people are able to forge relationships, create both personal and 1 2 3 4 business value and impact, and grow their careers. What omni-connected Instill modern Grow a thriving Enable the agile Empower people experiences are NOT leadership culture organization through technology Lead with empathy, Nurture cultural norms Take 昀氀exibility further Provide access to Omni-connected experiences do not mean compassion, that prioritize purpose, and scale new ways a robust foundation and being always on or connected 24/7. Quite transparency and authenticity and of working the ability to experiment trustworthiness psychological safety the opposite. People who bene昀椀t from omni-connected experiences have stronger relationships within their organization. As a result, they can more easily step away from work and disconnect in a good way— to strengthen their resilience, fuel their creativity and remain highly productive. From always connected to omni-connected: Creating value for people and business through omni-connected experiences 5