High growth economies can be technology-chaotic 03 Embracing agility in Growth Markets during uncertain times 08 Interoperability: the great unifier 09 Interoperability is now in reach 11 Liberty Holdings unlocks significant value from enterprise interoperability 12 Interoperability’s long-term cost 14 Contents HSBC revamps employee experience to enhance CX 16 Barriers to interoperability 18 How to improve interoperability and thrive in uncertainty 21 1. Leverage the Cloud 23 2. Utilize composable tech 24 3. Focus on meaningful collaboration 25 Interoperability: value untangled 28 Methodology 30