The second key factor is that more voices are Our research also highlighted that 62% of involved in technology decision making. IDC, respondents in Growth Markets are held back from an industry analyst firm, believes that as many improving interoperability because they struggle to as 20 IT and line-of-business employees may align their application strategy with overall business be involved in technology decision-making goals. Another 59% cite lack of buy-in from senior processes today.5 leadership; 45% lack a clear ROI or business case; But having more choices and more voices and 33% believe interoperability is simply too can be a great thing. It allows organizations to expensive. choose tech with the right features for specific Companies with high interoperability also face these processes and differentiate across functions challenges. But what sets them apart is their ability to where it matters. For example, fraud detection cope with obstacles by finding alignment across the applications in Banking need to be much more business, acting early and making difficult decisions sophisticated than those in Food Retail. And as needed. They build and reinforce technology in Healthcare, applications need the strongest integration with meaningful collaboration—intrinsic data and privacy measures given the sensitive to employees’ work life. And, most importantly, they data they handle. Similarly, Consumer Goods back up their diverse application stacks with the companies need applications to enable near right business strategy. One that is conscious of real-time social media monitoring so that they the organization’s full universe of applications and can launch new products and adjust current vendor selection style and recognizes the limitations ones as trends quickly change or emerge. of the IT team.