Why this matters now Culture and talent are top of mind in the C-suite… Organization culture and the impact of Research from MIT suggests that social isolation at work Currently, too many conversations about culture are still 6 the pandemic on culture was a topic was growing even before the pandemic started. And anchored to space and place. And people say leaders in 53% of company earnings calls we one might think a quick 昀椀x is simply to bring everyone generally overestimate the connectedness of their people analyzed between January 2020 and back to work on-site and human connection will happen. by 2x. April 2022.4 And one in two CEOs are It’s not that simple. In fact, 42% of survey respondents investing to unlock people's potential to who work on-site reported being less connected than Organizational culture and supporting people within it can people working in a hybrid model (36%) or fully remote and should be the accelerator to seizing opportunities 5 now and into the future. Omni-connected experiences drive their business transformations. (22%). Why? They lacked 昀氀exibility and the tools to be most productive and connected, and they experienced a that result in a heightened sense of personal—and CEOs must also consider the mental health epidemic— greater sense of inequity. measurable business—impact truly thrive through vibrant, where the stress of the pandemic, isolation, social …but something is missing human relationships. upheaval, widening equity gaps and the global impacts of the war in Ukraine are taking an even greater toll on people’s resilience. People are not only experiencing a new world of work Leaders generally overestimate but living in a new world. It’s no surprise, then, that people’s fundamental idea of how to connect has also Coupled with this strain are signi昀椀cant economic the connectedness of their challenges—from supply chain disruptions to rising changed dramatically. And even though culture is on the people by 2x. minds of CEOs, are they truly looking at it as a strategic in昀氀ation to the tightest talent market we’ve seen in decades. Talent pools are shrinking, and many people are differentiator? fundamentally re-thinking their relationship with work— out of choice or necessity. From always connected to omni-connected: Creating value for people and business through omni-connected experiences 7