Agility in times of uncertainty 03 Interoperability: the great unifier 05 How does interoperability create such far-reaching value? 07 Interoperability is now in reach 10 GN Group hits play on enterprise interoperability 11 Interoperability’s long-term value and low cost 12 Interoperability is the common denominator to success across industries 15 Qantas flies above the turbulence with operational interoperability 17 Contents Mazda fuels productivity with functional interoperability 19 Barriers to interoperability 20 ENGIE excels with a multi-vendor strategy 25 RetiPiù S.R.L. delivers with an SAP-centric strategy 25 How to improve interoperability and thrive in uncertainty 26 1. Leverage the cloud 28 2. Utilize composable tech 31 3. Focus on meaningful collaboration 33 Interoperability: Value untangled 37 Methodology 39